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Cyber Claims Specialist

2 months ago


London, Greater London, United Kingdom AXIS Capital Full time
About the Role

This is a critical position in ensuring AXIS Capital delivers on its promises in paying valid claims and providing exceptional claims service.

Key Responsibilities
  • Handle cyber claims for a broad range of clients worldwide, written in the Global Cyber & Technology Unit and reporting to the Head of Cyber Claims International.
  • Work closely with clients, third-party administrators, external legal advisors, and specialist vendors to ensure a premier claims service to clients is maintained.
  • Develop a working appreciation of the practical application of first and third-party cyber coverages, reserving evaluations, cyber risk management considerations, and the roles and responsibilities of the various vendors typically engaged following a cyber incident.
  • Liaise with respective underwriters on wording/policy issues and expert panels, provide claims information, and attend client meetings as appropriate.
  • Provide claims intelligence to the Cyber Risk Advisory team and Incident Commander and assist in various related projects as necessary.
About You

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences we need, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

Requirements
  • Specific and relevant cyber insurance experience.
  • Excellent written and verbal communication skills, to liaise with customers and service providers, both internal and external stakeholders.
  • Knowledge of CLASS/ECF2.
  • Experience with Excel, Word, and PowerPoint.
Preferred Qualifications
  • Experience working for a syndicate or company or perhaps a broker as a claims advocate/negotiator and gained sufficient practical experience in the marketplace to independently perform the above duties and responsibilities.
  • Legal and/or professional qualification, but this is not essential.
  • Experience in third-party administrator management and oversight.