Workplace Engineer

3 days ago


Manchester, United Kingdom Capgemini Full time

About the Role

We are seeking an experienced Onsite Engineer to join our End User Experience (EUE) department at Capgemini. As an Onsite Engineer, you will be responsible for providing technical support and resolving incidents to ensure seamless service delivery to our clients.

Your Responsibilities

  • Provide 2nd line technical support for resolving incidents to Service Level Agreements (SLAs)
  • Complete assigned works within allocated timeframes
  • Undertake Network Service Request (NSR) tasks to agreed timescales
  • Proactively communicate and coordinate with Level 3 teams to highlight major level issues
  • Find resolution of technical issues for laptop/desktop hardware, networks, printers, etc.

Your Skills and Experience

  • Strong knowledge and understanding of Microsoft Windows OS (Windows 11 & Windows 10), including build, configuration, and registry settings
  • Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models
  • Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE, and VPN/remote connectivity
  • Appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools, and general etiquette
  • Computer peripherals experience, including printers (including MFDs), display screens, docking stations, port replicators, cameras, and scanners

Security Clearance

To be successfully appointed to this role, you must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility.

About Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation. We help our clients achieve their goals by leveraging our expertise in technology, innovation, and human-centered design. As a Capgemini employee, you will have the opportunity to work on exciting projects, develop your skills, and collaborate with a diverse team of professionals.


  • Workplace Engineer

    2 weeks ago


    Manchester, United Kingdom Capgemini Full time

    About the RoleWe are seeking an experienced Onsite Engineer to join our End User Experience (EUE) department, supporting a diverse range of high-profile clients. As an Onsite Engineer, you will be responsible for resolving incidents to Service Level Agreements (SLAs), completing assigned works within allocated timeframes, and undertaking Network Service...

  • Workplace Engineer

    2 weeks ago


    Manchester, United Kingdom Capgemini Full time

    About the RoleWe are seeking an experienced Onsite Engineer to join our End User Experience (EUE) department, supporting a diverse range of high-profile clients. As an Onsite Engineer, you will be responsible for resolving incidents to Service Level Agreements (SLAs), completing assigned works within allocated timeframes, and undertaking Network Service...

  • Workplace Assistant

    4 months ago


    Manchester, United Kingdom ISS Facility Services Full time

    **Workplace Assistant** **Contract: Professional & Technology Services** **Location: Lancashire** **Hours of work: 37.5** **Contract Type: Permanent** We're seeking a Workplace Coordinator to serve as the main point of contact between building users and oversee an integrated facility management solution across the UK. Are you a customer service...

  • Workplace Coordinator

    4 months ago


    Manchester, United Kingdom ISS Facility Services Full time

    **Workplace Co-ordinator** **Contract: Professional & Technology Services** **Location: Wythenshawe** **Hours of work: 40** **Contract Type: Permanent** We're seeking a Workplace Coordinator to serve as the main point of contact between building users and oversee an integrated facility management solution across the UK. Are you a customer service...

  • Workplace Engineer

    24 hours ago


    Manchester, United Kingdom Capgemini Full time

    About the RoleWe are seeking an experienced Onsite Engineer to join our End User Experience (EUE) department, supporting a diverse range of high-profile clients. As an Onsite Engineer, you will be responsible for resolving incidents, completing assigned works within allocated timeframes, and undertaking NSR tasks to agreed timescales.Your Skills and...

  • Workplace Engineer

    20 hours ago


    Manchester, United Kingdom Capgemini Full time

    About the RoleWe are seeking an experienced Onsite Engineer to join our End User Experience (EUE) department, supporting a diverse range of high-profile clients. As an Onsite Engineer, you will be responsible for resolving incidents, completing assigned works within allocated timeframes, and undertaking NSR tasks to agreed timescales.Your Skills and...

  • Workplace Engineer

    1 week ago


    Manchester, United Kingdom Capgemini Full time

    About the RoleWe are seeking an experienced Onsite Engineer to join our End User Experience (EUE) department, supporting a diverse range of high-profile clients. As an Onsite Engineer, you will be responsible for resolving incidents, completing assigned works, and undertaking NSR tasks to agreed timescales.Your ResponsibilitiesProvide 2nd line support for...

  • Workplace Engineer

    6 days ago


    Manchester, United Kingdom Capgemini Full time

    About the RoleWe are seeking an experienced Onsite Engineer to join our End User Experience (EUE) department, supporting a diverse range of high-profile clients. As an Onsite Engineer, you will be responsible for resolving incidents, completing assigned works, and undertaking NSR tasks to agreed timescales.Your ResponsibilitiesProvide 2nd line support for...

  • Workplace Engineer

    1 week ago


    Manchester, United Kingdom Capgemini Full time

    About the RoleWe are seeking an experienced Onsite Engineer to join our End User Experience (EUE) department, supporting a diverse range of high-profile clients. As an Onsite Engineer, you will be responsible for resolving incidents, completing assigned works, and undertaking NSR tasks to agreed timescales.Your ResponsibilitiesProvide 2nd line support for...

  • Workplace Engineer

    5 days ago


    Manchester, United Kingdom Capgemini Full time

    About the RoleWe are seeking an experienced Onsite Engineer to join our End User Experience (EUE) department, supporting a diverse range of high-profile clients. As an Onsite Engineer, you will be responsible for resolving incidents, completing assigned works, and undertaking NSR tasks to agreed timescales.Your ResponsibilitiesProvide 2nd line support for...

  • Maintenance Operative

    4 months ago


    Manchester, United Kingdom Atlas Workplace Services Full time

    **About The Role**: **Join the Atlas Workplace Services Team as a Mobile Maintenance Operative in Manchester!** Are you skilled and dedicated to maintaining high standards and ensuring seamless operations across client sites? In this critical role, you will execute statutory and routine PPMs and promptly address reactive maintenance issues, ensuring strict...


  • Manchester, United Kingdom Capgemini Invent Full time

    About the RoleAs a Workplace AI Consultant/Senior Consultant at Capgemini Invent, you will play a key role in helping clients achieve business growth opportunities by driving Generative AI solutions for the workplace. Your focus will be on empowering digital workplaces using AI technologies to supercharge the end-to-end employee experience, unlocking...


  • Manchester, United Kingdom Capgemini Invent Full time

    About the RoleAs a Workplace AI Consultant/Senior Consultant at Capgemini Invent, you will play a key role in helping clients achieve business growth opportunities by driving Generative AI solutions for the workplace. Your focus will be on empowering digital workplaces using AI technologies to supercharge the end-to-end employee experience, unlocking...


  • Manchester, United Kingdom Arcadis Full time

    About Arcadis Arcadis is a global leader in sustainable design, engineering, and consultancy solutions for natural and built assets. With over 36,000 people across 70 countries, we are dedicated to improving quality of life. Role Overview We are seeking a Workplace Facilities Support Specialist to join our team in Manchester. This role is crucial for...


  • Manchester, United Kingdom Arcadis Full time

    As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we...


  • Manchester, United Kingdom Capgemini Full time

    About the job you're considering We have an exciting opportunity to join Capgemini as an Onsite Engineer in our End User Experience (EUE) department, supporting a broad span of high-profile clients in our vast portfolio. At Capgemini we pride ourselves on our people because we know they are the heart of what we do. Embodying this in the day-to-day,...

  • Project Manager

    3 weeks ago


    Manchester, United Kingdom The Workplace Consultancy Limited Full time

    About The Workplace Consultancy LimitedWe are a global engineering, management, and development consultancy that improves society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities, and employee opportunities.Job SummaryWe are seeking a highly...

  • Project Manager

    3 weeks ago


    Manchester, United Kingdom The Workplace Consultancy Limited Full time

    About The Workplace Consultancy LimitedWe are a global engineering, management, and development consultancy that improves society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities, and employee opportunities.Job SummaryWe are seeking a highly...

  • Workplace Liaison

    4 months ago


    Manchester, United Kingdom Integral UK Full time

    **The Role**: **Day to day**: - Responsible for the delivery of all hard and soft services including support for cleaning, housekeeping, emergency call out, PPM, reactive repair as required on a site by site basis including the direction, supervision and oversight of subcontracted services - Promotes high level of satisfaction among customer/end-users by...


  • Manchester, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleAs a Workplace Health and Safety Specialist at Amazon UK Services Ltd., you will play a critical role in ensuring the safety and well-being of our employees and customers. This is a hands-on opportunity to make a real difference in people's lives every day.Key ResponsibilitiesConduct thorough Fire Risk Assessments to identify potential hazards...