Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Gloucester Witcombe Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities- Provide excellent customer service, ensuring that every customer leaves the store with a positive experience.
- Work collaboratively with colleagues to achieve sales and service targets, maintaining a high level of store standards and visual merchandising.
- Process transactions accurately and efficiently, handling customer queries and resolving issues in a professional manner.
- Participate in visual merchandising and store maintenance activities, ensuring the store looks its best at all times.
- Contribute to the achievement of sales and profit targets, identifying opportunities to increase sales and improve customer engagement.
- Develop and maintain a thorough knowledge of our products and services, providing customers with expert advice and recommendations.
- Work flexibly to meet the needs of the business, including working varied shifts, including evenings and weekends.
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career development and progression.
- A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
- The opportunity to work for a leading retailer, with a strong commitment to diversity, equity, and inclusion.
Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. If you are passionate about delivering exceptional customer service and contributing to the success of our store, we would love to hear from you.
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