Audi Senior Service Advisor
3 days ago
We are seeking a highly skilled and experienced Senior Service Advisor to lead our service team at Jago Consultants.
Key Responsibilities:
- Act as the primary point of contact for customers requiring servicing or repair to their Audi vehicles.
- Qualify service needs and establish a clear understanding and agreement with the customer of the work to be carried out.
- Maintain accurate records of the service department loading system in line with workshop capacity.
- Oversee the administration of loan vehicles and ensure seamless handovers.
- Coach and manage the workloads of service advisors, providing guidance and support as needed.
- Report directly to the aftersales manager and contribute to the overall success of the service team.
Requirements:
- Full UK driving licence.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong leadership and coaching skills.
What We Offer:
- Competitive salary up to £38,000 per year.
- Full-time, permanent position.
- 30 days holiday (including Bank Holidays).
- Excellent training and genuine career progression opportunities.
- Wellness Programs and Employee Assistance Program.
- Employee Recognition Awards.
- Employee benefit scheme with Perkbox for high street and online discounts.
- Employee Discount.
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