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Audi Senior Service Advisor

2 months ago

Southampton, Southampton, United Kingdom Jago Consultants Full time
{"title": "Senior Service Advisor - Audi", "content": "Senior Service Advisor - Audi

We are seeking a highly skilled and experienced Senior Service Advisor to join our Audi team in a challenging and diverse role.

  • Key Responsibilities:
  • Act as the primary point of contact for customers requiring servicing or repair to their Audi vehicles.
  • Qualify service needs and establish a clear understanding and agreement with the customer of the work to be carried out.
  • Accurately maintain the service department loading system in line with workshop capacity.
  • Manage the handover and administration of loan vehicles.
  • Oversee the service advisors, providing coaching and guidance to ensure optimal workload management.
  • Report directly to the aftersales manager.
  • Hold a full UK driving licence.

What We Offer:

  • A competitive salary up to £38,000.00 per year.
  • A comprehensive benefits package, including 30 days holiday and excellent training opportunities.
  • A supportive and dynamic work environment with opportunities for career progression.

Requirements:

  • Proven experience as a Senior Service Advisor in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Full UK driving licence.

Working Hours:

Monday to Friday, 8am to 6pm, with alternative Saturdays on a rota basis.

"}