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Hotel Operations Director
2 months ago
About the Role:
We are seeking a highly skilled Hotel Operations Manager to join our team at De Vere Horsley Estate in Surrey. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our large hotel estate with 175 bedrooms and 51 event spaces.
Your Key Responsibilities:
- Oversee the Food, Beverage, and Events operations, ensuring high standards of service delivery.
- Work closely with the General Manager and other departments to achieve business objectives.
- Manage a team of direct reports, including Restaurant, Bars, Conference, and Banqueting Managers, Head Housekeeper, Front Office Manager, and Guest Relations Manager.
- Focus on payroll and recruitment, ensuring efficient and effective processes.
About You:
We are looking for an experienced Hotel Operations Manager who has a proven track record in large hotel or events venues. You will have excellent communication skills, a positive approach, and the ability to motivate and develop a team. You will also have a service-oriented approach, a passion for high standards, and experience of coaching, developing, and training team members.
What We Offer:
We offer a competitive salary of £55,000 per annum, plus a 20% performance-related bonus scheme. You will also receive BUPA Private Medical Insurance, an Enhanced Company Pension Scheme, and a range of other benefits, including free meals, 33 days holiday per year, and an annual complimentary 2-night stay with dinner in a De Vere property of your choice.
Why Join Us:
We are a supportive leadership team who are focused on the development, engagement, and well-being of our people. We offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. We also value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are DeVere, culminating in an exciting annual colleague recognition event.
