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Work Coordinator

2 months ago

Cardiff, Cardiff, United Kingdom Liberty Full time
{"title": "Work Coordinator", "description": "Job Summary

Liberty is seeking a highly organized and detail-oriented Work Coordinator to join our team. As a Work Coordinator, you will be responsible for handling calls, scheduling works, and prioritizing tasks to ensure efficient service delivery and programme works meet contract requirements.

Key Responsibilities
  • Handle calls and schedule works to meet programme requirements
  • Prioritize and schedule backfill and reinstatement tasks
  • Reschedule jobs that fall out of programme
  • Manage contract requirements for a range of jobs
  • Validate each job to ensure required information is available
  • Manage customer and client relationships
  • Ensure regulatory information is updated and logged in real-time
  • Provide an efficient and flexible response to operational issues
Requirements
  • Good level of education
  • Previous call handling/scheduling experience
  • Ability to operate a computerized database system
  • Demonstrate strong analytical skills and ability to manage change
What We Offer
  • Pension scheme
  • 23 days Annual Leave, plus Bank Holidays
  • Cycle to Work scheme
  • Liberty Sense Awards
  • YuLife benefits
", "lang_code": "en-US"}