Finance Operations Specialist
5 days ago
We are seeking a highly motivated and detail-oriented individual to join our Finance team at Page Outsourcing. As a key member of our commercial finance team, you will play a crucial role in driving revenue growth and cost optimization across our designated divisions.
Your mission:
Deliver exceptional customer satisfaction, improve retention rates, reduce disputed debt, and minimize organizational friction and waste by accurately and efficiently resolving contract, billing, and finance-related queries.
Key Responsibilities:
• Process and correct credits and reinvoices generated by our query resolution team using Salesforce.
• Analyze complex data, present findings in a clear and concise manner, and drive accuracy in billing.
• Resolve billing issues arising from amendments and work under pressure to meet deadlines.
• Foster strong relationships within our query resolution team and across finance operations teams.
• Champion and drive the query resolution process within other departments.
• Manage multiple mailboxes, including the dunning process, and undertake ad-hoc projects and tasks as required.
Requirements:
• Previous experience in a finance role with transferable skills and experience.
• Ideally, experience working with Salesforce.
• Strong experience with Excel, including Pivot Tables and Lookup capability.
• Excellent problem-solving and decision-making abilities with a customer-centric approach.
• Effective communication and interpersonal skills with the ability to collaborate and build relationships with internal and external stakeholders.
• Strong organizational and time management skills with the ability to handle multiple priorities and meet deadlines.
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Finance Operations Specialist
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Finance Operations Specialist
4 weeks ago
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