Medical Office Assistant

2 months ago

Leamington Spa, Warwickshire, United Kingdom Care New England Health System Full time
Job Summary

The Providence Center Medical Office Assistant Bilingual will provide administrative support to the medical office team, ensuring seamless patient care and efficient office operations.

Key Responsibilities:
  • Collect demographic data, verify insurance coverage, and collect fees as necessary.
  • Interact with Access/Intake staff to facilitate the pre-admission process.
  • Enter and confirm all demographic and insurance information.
  • Determine and collect deductibles and co-pay, as appropriate.
  • Respond to incoming telephone calls from outside agencies, insurance companies, staff, and consumers.
  • Refer to the appropriate staff member, service component, or community resource.
  • Assist with retrieving documents in a timely manner to ensure clients can be seen for their access appointment.
  • Cover for lunches at the main reception and for staff sick and vacation time.
Requirements:
  • High school diploma with a business background and two years' experience with third-party reimbursement; or equivalent combination of education and experience required.
  • Ability to multitask and work in an extremely busy environment.
  • Excellent typing skills, spelling, and grammar.
  • Excellent communication and customer service skills.
  • General computer experience required.
About Care New England Health System

Care New England Health System is a trusted organization fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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