Medical Office Assistant

2 weeks ago

Leamington Spa, Warwickshire, United Kingdom Care New England Health System Full time
Job Summary

The Providence Center Medical Office Assistant Bilingual will provide exceptional support to our medical team by greeting visitors, scheduling appointments, and responding to telephone calls.

Key Responsibilities
  • Collect demographic data, verify insurance coverage, and collect fees as necessary.
  • Interact with Access/Intake staff to facilitate the pre-admission process.
  • Enter and confirm all demographic and insurance information.
  • Determine and collect deductibles and co-pay, as appropriate.
  • Respond to incoming telephone calls from outside agencies, insurance companies, staff, and consumers.
  • Refer to the appropriate staff member, service component, or community resource.
  • Assist with retrieving documents in a timely manner to ensure clients can be seen for their access appointment.
  • Cover for lunches at main reception and staff sick and vacation time.
Requirements
  • High school diploma with a business background and two years' experience with third-party reimbursement, or equivalent combination of education and experience.
  • Ability to multitask and work in an extremely busy environment.
  • Excellent typing skills, spelling, and grammar.
  • Excellent communication and customer service skills.
  • General computer experience.

Care New England Health System is a trusted organization that fuels the latest advances in medical research, attracts top specialty-trained doctors, and provides renowned services and innovative programs to engage in important discussions about health.

As an equal opportunity employer, we welcome applicants from diverse backgrounds and are committed to providing a workplace that is free from discrimination and harassment.

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