Medical Office Assistant

4 weeks ago

Leamington Spa, Warwickshire, United Kingdom Care New England Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Care New England Health System. As a Medical Office Assistant, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and staff.

Key Responsibilities
  • Collect demographic data, verify insurance coverage, and collect fees as necessary.
  • Interact with Access/Intake staff to facilitate the pre-admission process.
  • Enter and confirm all demographic and insurance information.
  • Determine and collect deductibles and co-pay, as appropriate.
  • Respond to incoming telephone calls from outside agencies, insurance companies, staff, and consumers.
  • Refer to the appropriate staff member, service component, or community resource.
  • Assist with retrieving documents in a timely fashion to ensure clients can be seen for their access appointment.
  • Cover for lunches at main reception and for staff sick and vacation time.
Requirements
  • High school diploma with a business background and two years' experience with third-party reimbursement; or equivalent combination of education and experience required.
  • Ability to multitask and work in an extremely busy environment.
  • Excellent typing skills, spelling, and grammar.
  • Excellent communication and customer service skills.
  • General computer experience required.

Care New England Health System is a trusted organization fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.

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