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Renewal Account Manager
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London, Greater London, United Kingdom Concept Resourcing Full timeRenewals Account Manager - IT Managed Services ProviderWe're seeking a detail-oriented and customer-focused Renewals Account Manager to manage our support and maintenance contracts using cutting-edge Digital Marketing tools.Key Responsibilities:Manage support & maintenance renewals with a focus on renewal, contract consolidation, or up sell...
Renewals Account Manager
2 months ago
We're seeking a skilled Renewals Account Manager to oversee our support and maintenance contracts using cutting-edge digital marketing tools.
Main Responsibilities:
- Manage support and maintenance renewals with a focus on renewal, contract consolidation, or upsell opportunities.
- Ensure accurate contract records and timely updates in our CRM system.
- Engage with vendors and internal teams to secure pricing support.
- Provide weekly renewals forecasts to the Customer Operations Director.
- Liaise with customers throughout the sales cycle to secure purchase orders and achieve contract conversions.
Requirements:
- Knowledge of sales processes, CRM systems, and office procedures.
What We Offer:
- Competitive salary
About Us:
We're a dynamic IT managed services provider dedicated to delivering exceptional services to our clients. As a Renewals Account Manager, you'll play a crucial role in driving our business forward and ensuring customer satisfaction.
