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Lodge Manager

2 months ago


Epsom, Surrey, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team at Stanley Lodge, Tattenham Corner, Epsom, Surrey. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall success of the development.

Key Responsibilities
  • Manage the maintenance of the property, ensuring that all facilities and services are provided to a high standard.
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner.
  • Organize and coordinate activities, events, and services to enhance the lifestyle of our residents.
  • Manage contractors, suppliers, and internal colleagues to ensure seamless delivery of services.
  • Conduct health and safety checks, ensuring compliance with regulatory requirements.
Requirements
  • Proven experience in customer-facing roles, preferably in a residential or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, colleagues, and external partners.
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Knowledge of Microsoft Office applications, including Outlook, and ability to learn new systems quickly.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.