Reservations Coordinator

1 week ago


Oxford, Oxfordshire, United Kingdom Mercure Oxford Eastgate Full time

We are seeking a highly skilled and detail-oriented Reservations Agent to join our team at Mercure Oxford Eastgate. As the first point of contact for our valued guests, you will play a vital role in ensuring their stay is seamless from the moment they book.

**Key Responsibilities**

**Revenue Optimization**

  • Collaborate with the Central Revenue team to refine revenue strategies and maximize RevPAR.
  • Manage third-party sites and agents to ensure effective reservations procedures and high conversion rates.

**Group Reservations**

  • Oversee group reservations to meet budget goals and support the selling strategy.
  • Minimize revenue loss through robust group and reservations processes.

**Market Competitiveness**

  • Implement strategies to maintain the hotel's market position and competitiveness.
  • Contribute to and adhere to the hotel's selling strategy.


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