Automotive Parts Consultant

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Silver Arrow Recruitment Full time

Automotive Parts Consultant - Exciting Career Opportunity

Salary Range: £22,000-£25,000 (Based on Experience)

Work Schedule: Monday to Friday, 08:30-17:00

Silver Arrow Recruitment is in search of a dedicated Automotive Parts Consultant. This full-time, permanent position is ideal for an individual who is both proactive and customer-focused.

Key Responsibilities:

  • Effectively manage parts inquiries and deliver essential information
  • Encourage parts sales in accordance with customer upselling strategies
  • Assist in reaching Branch Parts Targets through proactive sales initiatives
  • Be available for on-call duties as scheduled
  • Support stockroom operations and ensure its organization
  • Take on tasks assigned by the Branch Manager across all areas of the parts department
  • Engage in relevant training sessions as required
  • Ensure adherence to established targets and standards, including maintaining the workspace and parts department in line with the 5S methodology
  • Communicate effectively with customers, addressing their inquiries and keeping them updated on progress
  • Maintain Parts Department standards and comply with ISO9002 regulations
  • Provide accurate and timely information, keep records, and perform tasks efficiently
  • Take on additional responsibilities as needed
  • Contribute to enhancing the company's image and reputation
  • Follow health and safety regulations, as well as company policies and procedures

Requirements:

  • At least 1 year of experience in automotive parts (Commercial experience preferred)
  • Customer-centric with a proactive mindset
  • Exceptional telephone communication skills
  • Strong attention to detail and problem-solving capabilities
  • Good analytical, organizational, and administrative skills

Permanent Benefits Include:

  • Pension contributions up to 8%
  • Loan Car Scheme with a new VAG group vehicle every 6 months
  • Bonus opportunities
  • Generous holiday allocation with the option to purchase additional days
  • Comprehensive sick pay and holiday pay
  • Training and technical support
  • Overtime opportunities
  • Employee assistance program
  • Cycle to work scheme up to £3k
  • Access to Health Care Plan
  • Career advancement within a global organization
  • Ducati Discount
  • Mortgage overpayment options with additional contributions
  • Employee Referral Scheme Bonus

At Silver Arrow Recruitment, we prioritize your success. Building strong relationships and understanding your needs are at the core of our values.



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