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Office Administrator

2 months ago

Bristol, Bristol, United Kingdom Sirona care & health CIC Full time
Job Title: Office Secretary

We are seeking a highly organized and detail-oriented Office Secretary to join our team at Sirona care & health CIC. As an Office Secretary, you will provide administrative support to our Children's Therapy Service, ensuring the smooth operation of our day-to-day activities.

Key Responsibilities:
  • Provide comprehensive administrative support to the Children's Therapy Service, including maintaining accurate records and managing correspondence.
  • Act as a contact point for patients, teaching staff, education, social services, and other stakeholders, providing excellent customer service and communication skills.
  • Maintain and monitor waiting lists, sending out acknowledgement letters to parents and making initial appointments for joint assessments.
  • Ensure all clerical activity is recorded accurately and in a timely manner, using the EMIS IT system for registering and discharging referrals and recording clinical outcomes.
  • Order stationery and office supplies as needed.
  • Assist with data collection and management, ensuring confidentiality and adhering to the Trust Data Protection policy.
  • Undertake any necessary photocopying, filing, emailing, and other administrative duties.
  • Organize interpreting services prior to patient/carers' appointments when requested.
  • Effectively deal with centralised emails on behalf of the service.
  • Work across CCHP sites as required, demonstrating flexibility and adaptability.
Requirements:
  • RSA 2 standard or equivalent.
  • Good telephone manner and able to deal sensitively with enquiries.
  • Able to prioritise and plan daily workload.
  • Able to use initiative and judgement in dealing with non-routine enquiries and situations.
  • Able to use EMIS system for Child Health.
About Us:

Sirona care & health CIC is a leading provider of Adult's and Children's Community Services in England. We are committed to delivering high-quality care and support to our communities, and we are seeking a dedicated and enthusiastic Office Secretary to join our team.

We offer a competitive Agenda for Change salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme. We welcome and encourage all applicants, and we are committed to having a workforce that reflects the communities we support.

We are an equal opportunities employer and are committed to being fair and inclusive. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners, and communities we serve.