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Client Support Specialist

2 months ago

Burnley, Lancashire, United Kingdom Trinity Resource Solutions Full time

About Trinity Resource Solutions:

We are a leading provider of medical equipment solutions, dedicated to delivering exceptional service to our clients.

Job Summary:

We are seeking a highly skilled and experienced Client Support Specialist to join our team. As a Client Support Specialist, you will be responsible for providing on-site support and maintenance of medical devices to our clients in a hospital or surgical facility setting.

Key Responsibilities:

  • Provide on-site support and maintenance of medical devices, including endoscopes, instruments, and video equipment.
  • Work closely with our client's Operating Department and associated clinical areas to ensure seamless delivery of services.
  • Implement quality improvements and ensure the highest standards are maintained.
  • Facilitate training to all levels of staff as required.
  • Collaborate with cross-functional teams to resolve technical issues and improve overall service delivery.

Requirements:

  • Healthcare or technical qualification or experience desirable.
  • Strong customer service skills and ability to work in a fast-paced environment.
  • Exceptional organizational skills and ability to multi-task.
  • Professional and approachable demeanor.
  • Calm and dependable personality.

What We Offer:

  • Competitive salary of £27,000 plus a management bonus of £1,500.
  • Company pension, life insurance, critical illness, and private medical insurance.