Customer Service Representative

2 weeks ago


Huyton, Knowsley, United Kingdom QVC Full time

The Opportunity

We are seeking a highly motivated and customer-focused individual to join our award-winning Contact Centre team at QVC UK. As an Orderline Representative, you will be the welcoming and friendly voice of QVC, providing world-class customer service and promoting engaging products to improve customer loyalty.

Your Key Responsibilities

  • Handle inbound customer calls efficiently and accurately process customer orders.
  • Provide exceptional customer service and resolve customer queries in a timely and professional manner.
  • Work collaboratively with the team to achieve individual and team performance targets.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer

As a valued member of our team, you will receive:

  • A competitive hourly rate of £11.64.
  • A guaranteed minimum of 15 hours per week, with the option to flex up to 10 hours per week when required.
  • A flexible working approach, including remote working options after a 3-month probationary period.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

About QVC

QVC is a leading retailer that empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products, and we connect shoppers to interesting personalities, engaging stories, and award-winning customer service. Join us as we continue to innovate and grow, and discover a career that is full of possibilities.



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