Sales Support Specialist
1 week ago
About Jewson
Jewson is a leading building materials distributor in Northern Europe, dedicated to providing top-quality products and exceptional service to our customers.
Job Summary
We are seeking a Customer Service Advisor to join our team, who is passionate about delivering great service and has a positive can-do attitude.
Key Responsibilities
- Develop a thorough understanding of our product lines and services to provide proactive advice and solutions to customers.
- Build strong relationships with new and existing customers, understanding their needs and delivering a best-in-class experience.
- Process customer orders and payments, organize delivery times, update customer accounts, and keep customers informed throughout their journey.
- Maintain a clean and tidy branch environment to make a great first impression on customers.
- Contribute to stock management, including regular stock counts.
- Collaborate with colleagues to identify opportunities for improvement.
What's in it for you?
- Retirement Savings Plan (Pension) with Legal & General.
- Life Assurance with a lump-sum death in service benefit.
- Access to the WorkPerks platform, featuring hundreds of high street and online discounts.
- Aviva Digicare+ Workplace App, providing digital GP services, second medical opinions, and more.
- Voluntary company benefits, including Car Salary Sacrifice scheme, Cycle2Work, and Critical Illness Cover.
- Employee Discount and Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme launching soon.
Required Skills and Experience
- Previous industry experience preferred but not essential.
- Experience in a customer-facing environment.
- Passion for working with people.
- A positive can-do attitude.
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