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Quality Assurance Specialist

3 months ago


Coleford, Gloucestershire, United Kingdom Suntory Beverage & Food France Full time

About You

You possess a keen eye for detail and are skilled in evaluating data and metrics to uncover the underlying causes of quality challenges. As a solution-oriented individual, you excel at formulating effective strategies to address quality-related issues, including the implementation of corrective and preventive measures. Your technical expertise is complemented by strong communication abilities, allowing you to articulate quality standards and facilitate the resolution of quality concerns.

About the Role

In the capacity of a Quality Assurance Specialist, you will play a pivotal role in safeguarding the quality and safety protocols at our facility.


• Develop and oversee validation strategies and protocols for new machinery, processes, products, and packaging

• Gather documented proof post-validation to demonstrate successful outcomes through verification and monitoring activities

• Analyze consumer-reported issues, identify potential trends in failure analysis related to product liquid, packaging, and manufacturing, and initiate recommended enhancements and action plans

• Lead investigations, root cause analyses, corrective action reports, and preventive measures to address complaints from consumers, customers, suppliers, and incidents

• Initiate material investigations to comprehend the root causes of issues

• Review and analyze key performance indicator (KPI) data, providing insights on trends as needed

• Identify opportunities to avert quality issues, ensuring that final products consistently meet consumer expectations

• Drive quality and safety performance and culture within manufacturing by utilizing continuous improvement tools and data analysis to identify and implement ongoing enhancement projects

• Support continuous improvement initiatives, including Total Productive Maintenance (TPM)

• Utilize platforms such as SAP QM when necessary

• Challenge operational and technical processes to enhance the efficiency of current methods

• Be well-versed in and execute the requirements of relevant manufacturing standards

• Contribute continuous improvement suggestions and participate in review meetings, including those focused on food safety and quality

• Assist in traceability exercises and conduct effective after-action reviews to promote ongoing process improvement

• Support the achievement of all site and departmental annual objectives, including participation in relevant activities

• Collaborate and communicate effectively across the organization to develop and implement quality controls and enhancements

• Promptly escalate issues or non-conformances that may jeopardize product safety and quality

• Provide input into the development of user requirement specifications for quality-related IT projects

About Suntory Beverage & Food France

Suntory Beverage & Food France is a prominent player in the global beverage industry, recognized for our diverse range of alcoholic and non-alcoholic beverages. Our iconic portfolio includes renowned brands that are celebrated worldwide. Our success is driven by our dedicated workforce, who are integral to our mission. Our employees embody our values, crafting exceptional products and contributing to our growth.

A Future with Us

Joining Suntory Beverage & Food France is not merely about taking on a position; it is about embarking on a fulfilling career journey. You will have the opportunity to collaborate with talented and inspiring leaders, with the freedom to pursue ambitious goals. At Suntory, you will find a supportive work environment that prioritizes work-life balance and fosters your personal and professional growth.

What You Bring to the Table


• Background in Science or Engineering

• Familiarity with industry standards and certifications such as FSSC, ISO, and GMP

• Positive mindset with a practical approach to problem-solving

• Excellent communication and interpersonal skills

• Experience in continuous improvement initiatives and a commitment to driving best practices

• Strong dedication to customer service

Our Commitment to Diversity, Equity, and Inclusion

At Suntory, we value the diverse knowledge, perspectives, and backgrounds that our colleagues bring. Our team members come from a variety of cultures and experiences, significantly contributing to our collective success.

We recognize that each candidate has a unique career path, and we encourage you to apply even if you do not meet every criterion. We welcome your unique perspectives and experiences that can help us improve together in our commitment to growth and social responsibility.

Our recruitment and selection process is based on the skills and competencies required for this role. We are dedicated to promoting diversity, equity, and inclusion throughout our hiring process and do not discriminate based on any protected characteristic. We strive to ensure that our interview process is inclusive. If you require any reasonable accommodations during the process, please inform your recruiter, who will be happy to assist you.