Food and Beverage Team Lead

7 days ago


Swanage, Dorset, United Kingdom Away Resorts Full time

Job Summary:

Away Resorts is seeking a skilled Food and Beverage Team Lead to join our team on weekends. As a key member of our F&B team, you will be responsible for leading a team of F&B assistants to deliver exceptional customer service and drive revenue growth.

Key Responsibilities:

  • Lead a team of F&B assistants to provide excellent customer service and ensure a high-quality dining experience for our guests.
  • Work closely with the FOH and kitchen teams to control food stock, minimize wastage, and manage cleaning and other costs sensibly.
  • Manage customer complaints and performance within your team, ensuring a positive and respectful experience for all guests.
  • Help build a motivated team of F&B assistants who take pride in delivering exceptional service, even during peak periods.
  • Work on bank holidays and weekends, ensuring that our guests receive the same high level of service every day.

Requirements:

  • Experience of driving revenue growth in a fast-paced environment.
  • Preferably a Level 2 Hygiene Certificate, but we can provide training on site.

What We Offer:

  • Discounts on Away Resorts holidays.
  • On-park discounts.

About Us:

Away Resorts is a company that values diversity, inclusion, and equal opportunities. We are committed to creating a workplace culture that is respectful, inclusive, and supportive of all employees.



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