Food and Beverage Team Lead
7 days ago
Job Summary:
Away Resorts is seeking a skilled Food and Beverage Team Lead to join our team on weekends. As a key member of our F&B team, you will be responsible for leading a team of F&B assistants to deliver exceptional customer service and drive revenue growth.
Key Responsibilities:
- Lead a team of F&B assistants to provide excellent customer service and ensure a high-quality dining experience for our guests.
- Work closely with the FOH and kitchen teams to control food stock, minimize wastage, and manage cleaning and other costs sensibly.
- Manage customer complaints and performance within your team, ensuring a positive and respectful experience for all guests.
- Help build a motivated team of F&B assistants who take pride in delivering exceptional service, even during peak periods.
- Work on bank holidays and weekends, ensuring that our guests receive the same high level of service every day.
Requirements:
- Experience of driving revenue growth in a fast-paced environment.
- Preferably a Level 2 Hygiene Certificate, but we can provide training on site.
What We Offer:
- Discounts on Away Resorts holidays.
- On-park discounts.
About Us:
Away Resorts is a company that values diversity, inclusion, and equal opportunities. We are committed to creating a workplace culture that is respectful, inclusive, and supportive of all employees.
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