Residential Development Manager

7 days ago

Birmingham, Birmingham, United Kingdom Abbatt Property Recruitment Full time
Job Description

Job Title: Residential Development Manager

Salary: £29,000 - £33,000 per annum plus benefits

Hours: 9:00am - 17:00pm (35 hours per week)

Contract: Flexible hybrid working

About the Role:

We are seeking an experienced Facilities Manager or Property Manager to join our team as a Residential Development Manager. As a key member of our property management team, you will be responsible for the day-to-day management of our residential developments, ensuring that our properties are well-maintained, and our customers receive excellent service.

Main Responsibilities:

  • Manage a £1.7 million service charge budget, ensuring that all expenses are properly accounted for and within budget.
  • Oversee the development of a 387-unit residential project, ensuring that all aspects of the development are fully presentable, serviced, and properly maintained.
  • Deliver effective service levels, acting as the representative towards customers, clients, and developers as appropriate.
  • Identify and deliver ongoing training needs to support the team, utilizing internal and external methods and support.
  • Monitor and manage performance, setting guidelines, managing holiday/sickness absences, and organizing shift cover.
  • Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts.
  • Hold proactive customer/contractor and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes.
  • Investigate and respond to complaints, collaborating with the Regional Manager in Stage 2 complaints responses.
  • Undertake required risk assessments, health and safety checks, and routine testing requirements, ensuring concerns are acted upon and completed within the given timeframe.
  • Support with the monitoring and supervision of contractors, carrying out works on and around the development.
  • Carry out regular inspection audits of the site, taking/organizing remedial action if and when required, ensuring the fabric of the building is maintained and serviced to a high standard.

Requirements:

  • Essential: Previous people manager experience (2 years), driver's license.
  • Desirable but not essential: Budget and service charge accounting experience, Level 2 or ATPI qualified or willing to work towards.

Benefits:

  • 25 days annual leave
  • Birthdays off
  • 4% pension scheme
  • Critical illness cover
  • Private Medical
  • Death in service - 2x annual salary

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