Automotive Service Manager

2 weeks ago


Bognor Regis, West Sussex, United Kingdom Halfords Full time
About the Role

We are seeking an experienced and motivated Assistant Manager to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services. As an Assistant Manager, you will play a key role in driving business performance, delivering exceptional customer experience, and supporting the Centre Manager in achieving sales and customer service targets.

Key Responsibilities
  • Provide productive management and leadership to drive profitability and customer satisfaction
  • Work alongside the Centre Manager to develop and implement sales and customer service strategies
  • Assist with daily sales and customer service activities, including managing customer complaints and feedback
  • Divide time between the workshop, working alongside technicians, and assisting with sales and customer service
  • Develop and implement coaching and training programs to improve team performance
  • Ensure compliance with health and safety standards and regulations
What We Offer
  • A competitive salary of £26,780 to £35,000 per annum
  • An average uncapped bonus of £7,100 per year, with potential to earn more
  • 5 days a week working pattern
  • Opportunity to earn extra through our refer a friend scheme
  • A range of benefits, including 5.6 weeks' annual leave, discounts on garage bills and Halfords products, and access to a health cash plan
  • Opportunity to progress your career with access to hybrid training and qualifications
Requirements
  • Experience in a management or leadership role in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to deliver high customer satisfaction and experience through effective management
  • Technical/mechanical ability or experience
  • Experience of meeting compliance standards across health and safety
  • Good time management and organizational skills
  • A current valid driving licence
About Halfords

Halfords is the UK's leading retailer of motoring and cycling products and services. We are committed to creating an inclusive workplace for our colleagues and are an equal opportunities employer. We are proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.



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