Service Lead Manager

2 days ago

Bognor Regis, West Sussex, United Kingdom CareTech Group Full time

Job Summary: We are seeking a highly skilled and experienced Service Lead to join our team at CareTech Group. As a Service Lead, you will be responsible for providing leadership and direction to the day-to-day operational management of our care home, ensuring that available resources are used effectively to deliver high-quality care services.

Main Responsibilities:

  • Lead and direct the day-to-day operational management of the care home, ensuring that all staff receive regular supervision and support.
  • Work closely with the Service Development Team to ensure that all service users have a dynamic support plan that meets their individual needs and aspirations.
  • Hold responsibility for ensuring that the care home operates in accordance with all statutory requirements, including the National Minimum Standards.
  • Ensure that the care home provides a safe and supportive environment for service users, taking into account their practical, physical, and emotional needs.
  • Liaise with external agencies as required, and ensure that all contact between staff and those agencies is conducted in a professional manner.
  • Work with the Personnel Department to support the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies and policies.
  • Participate in the formulation of budgets and monitor expenditure in specific budget headings as required.
  • Ensure that proper record and administrative systems are in place within the care home, as required by CareTech Policy and Procedures.
  • Be accountable for the management of the care home's petty cash float and any monies or valuables belonging to service users.
  • Participate in the Area's on-call management system as required.
  • Ensure that the care home operates in accordance with good Health and Safety practice and legal requirements.
  • Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings and quotes where appropriate, and then ordering items and services once authorized.

About Us: CareTech Group is a leading provider of specialist social care services, supporting over 5,000 adults with a wide range of needs in over 300 services across the UK. We are committed to delivering high-quality care and support, and are passionate about empowering individuals to take control of their lives.

Requirements: To be successful in this role, you will need to have:

  • A Diploma in Health and Social Care or equivalent qualification.
  • Experience in supporting adults with challenging behaviour, learning disabilities, and mental health issues.
  • The ability to keep calm under pressure and work effectively as part of a team.
  • Excellent communication skills and the ability to work with a wide range of stakeholders.
  • The passion to work with vulnerable adults and a commitment to achieving high standards of safeguarding.

What We Offer: In return for your skills and experience, we offer a competitive salary and benefits package, including opportunities for professional development and career progression.

How to Apply: If you are a motivated and experienced Service Lead looking for a new challenge, please submit your application, including your CV and cover letter, to us by [insert deadline]. We look forward to hearing from you.

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