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Senior Care Services Manager

2 months ago

Shifnal, Shropshire, United Kingdom Home Instead Full time

About the Role

We are seeking a highly skilled and experienced Senior Care Services Manager to lead our team at Home Instead. As a key member of our leadership team, you will be responsible for driving the growth and development of our care services, ensuring exceptional quality and customer satisfaction.

Key Responsibilities

  • Lead and manage a team of care professionals to deliver high-quality care services to our clients.
  • Develop and implement business strategies to drive growth and expansion of our care services.
  • Collaborate with our operations team to ensure seamless delivery of care services.
  • Monitor and evaluate the quality of care services, identifying areas for improvement and implementing changes as needed.
  • Build and maintain strong relationships with our clients, their families, and our referral partners.

Requirements

  • Proven experience in a care management or leadership role within the health and social care sector.
  • Strong business acumen with the ability to develop and implement business strategies.
  • Excellent communication, leadership, and organizational skills.
  • Compassionate and client-focused approach, with a deep understanding of person-centered care.
  • Registered Manager's qualification or willingness to work towards it.
  • Passion for making a difference in the lives of others.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our clients and their families.