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Sales and Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon in Hanley. As a key member of our high street branch, you will play a vital role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Manage the diary to optimize sales and service appointments, ensuring a seamless customer experience.
- Regularly review customer databases to identify opportunities for growth and improve clinic performance.
- Personalize welcome calls to maximize attendance and drive revenue.
- Play an active role in generating revenue by scheduling appointments and promoting add-on products.
- Build strong relationships with customers to offer tailored solutions and promotions.
- Maintain a visually appealing store environment, adhering to Amplifon guidelines and standards.
- Manage stock levels to ensure optimal product availability.
- Excellent customer service skills, with a focus on delivering exceptional experiences.
- Basic computer literacy, including proficiency in Outlook, Teams, and OneDrive.
- Sales skills, with the ability to support audiologists in achieving sales targets.
- A proactive mindset, with a willingness to adapt to change and prioritize tasks effectively.
- Strong organizational skills, with the ability to plan and manage workload.
- Commitment to Amplifon's vision and values.
As a Sales and Customer Service Advisor at Amplifon, you will have the opportunity to develop your skills and knowledge, with a focus on customer-centric sales and service. You will be part of a close-knit team, working collaboratively to deliver exceptional results.
