Café Operations Supervisor

4 weeks ago


Leeds, Leeds, United Kingdom Restaurant Associates Full time
Café Operations Supervisor
  • Salary: £25,957 per annum
  • Enhanced pension contributions
  • Opportunity to purchase additional holiday allowance
  • Access to extensive training and development programs
  • Discounts at select high street retailers
Role Overview:
We are seeking a passionate and committed Café Operations Supervisor to facilitate the efficient functioning of our café services. As a vital member of our team, you will report directly to the Café Manager and play a key role in delivering an exceptional culinary experience while ensuring top-notch customer service. In return, you will have opportunities for career advancement within a company that values its employees, promotes individuality, and recognizes those who excel in their roles.Key Responsibilities:
  • Overseeing a small team, fostering a welcoming and supportive atmosphere
  • Acting as a responsible key holder
  • Managing the till, processing orders, and handling payments
  • Monitoring till discrepancies and implementing corrective actions
  • Conducting stocktakes as necessary
  • Ordering stock to maintain optimal inventory levels
  • Creating weekly staff schedules in accordance with management guidelines
  • Assisting with weekly financial records and other essential tasks
  • Delegating responsibilities effectively and ensuring team proactivity
  • Ensuring proper labeling of products and adherence to allergen protocols
  • Following all company profit and protection policies and procedures
  • Complying with food handling and hygiene standards
  • Adhering to health and safety regulations
Candidate Profile:
  • Experience supervising frontline teams in a similar setting
  • Dedication to providing outstanding food and service
  • Strong communication skills with an emphasis on excellent customer service
  • Ability to adhere to regulations and follow all guidelines outlined in the staff handbook
  • Team-oriented with a positive, can-do attitude
  • Self-driven and capable of taking initiative
  • Ability to perform under pressure while maintaining a positive demeanor
  • Previous barista experience is advantageous
About Us:
We ensure that your hard work is recognized through a comprehensive benefits package that includes:
  • 20 days of holiday plus bank holidays
  • 30% discount in the on-site bistro
  • Exclusive travel discounts with various providers
  • Grocery discounts at major supermarkets
  • Quick access to a Digital GP for you and your immediate family
  • Up to 44% off cinema tickets
  • Regular updates on the best discounts and savings available
  • Earn Wow Points with every purchase, redeemable at numerous brands
  • Share discounts and offers with friends and family
  • Contributory pension scheme
  • Opportunities for career growth through various development programs
As part of Restaurant Associates, you will contribute to nourishing individuals, driving progress, and building connections across numerous venues.

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