Reception Support Specialist

1 week ago


Bridgend, Bridgend county borough, United Kingdom Itec Skills and Employment Full time
Job Summary

We are seeking a highly organized and customer-focused Reception Administrator to join our team at Itec Skills and Employment. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming and outgoing communications, and ensuring a smooth and efficient work environment.

Key Responsibilities
  • Answer and transfer calls in a professional and courteous manner
  • Ensure messages are passed to relevant staff members in a timely manner
  • Maintain a clean and tidy working environment
  • Perform general office duties, including filing, photocopying, and faxing
  • Assist the team with administrative tasks and support the learner allowance process
  • Deal with incoming and outgoing posts
  • Ensure centre security procedures are followed
  • Receive visitors in a friendly and efficient manner
  • Support the administration function of the business as required
Requirements
  • Minimum two GCSE's Maths and English (Grade C and above)
About Itec Skills and Employment

We are an Employee-Owned organisation, passionate about our people and collaborative in the way we work. As a valued employee owner, you will be entitled to receive a range of corporate benefits, including a contributory pension scheme, annual bonus, life assurance, and personal development opportunities.

We are a leading provider of work-based learning programmes, committed to making a positive impact in our community. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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