Customer Service Representative

6 days ago


Uckfield, East Sussex, United Kingdom Brook Street UK Full time
Job Overview

**Job Summary:**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Assistant at Brook Street UK. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Work closely with internal teams to resolve customer complaints and issues.
  • Stay up-to-date with company products and services to provide accurate information to customers.
  • Meet or exceed customer satisfaction targets and key performance indicators.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using technology and software applications.
  • High school diploma or equivalent required; degree in a related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading recruitment agency and make a real difference in people's lives.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.



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