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Customer Service Representative

2 months ago

Uckfield, East Sussex, United Kingdom Brook Street UK Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Assistant at Brook Street UK. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Collaborate with internal teams to resolve customer issues
  • Participate in continuous training and professional development to improve customer service skills

Benefits:

  • Competitive salary of £23,000 per annum
  • Flexible working hours (8am-4pm or 9am-5pm, Monday to Friday)
  • Range of benefits, including laptop, headphones, ergonomic chairs, and more
  • Opportunities for continuous training and professional development
  • 25 days holiday + 8 bank holidays plus a wellbeing day

About Us:

Brook Street UK is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.