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Customer Service Representative

2 months ago

Uckfield, East Sussex, United Kingdom Brook Street NMR Full time
About the Role

We are seeking a highly skilled and motivated Customer Support Assistant to join our team at Brook Street NMR. As a key member of our support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide timely and effective support to clients via various communication channels
  • Respond to client inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless delivery of services
  • Continuously improve processes and procedures to enhance client satisfaction
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Basic IT skills and proficiency in using software applications
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading company in the industry