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Aviation Ramp Support Agent
2 months ago
Overview
Compensation: £13.01 per hour
Employment Type: Permanent
Work Schedule: Full Time, 37.5 hours per week, including weekends and public holidays
A valid UK Manual Driving License is required for this position.
Embark on a rewarding journey with Swissport in the aviation sector.
Responsible for planning, executing, and managing ramp services in accordance with Swissport's established policies and procedures. This role ensures the effective operation and coordination of all handling units during service delivery while fostering strong relationships with clients and regulatory bodies.
Conducting water quality assessments and ensuring all documentation is accurately completed.
Key Responsibilities
DUTIES INCLUDE:
The following tasks are associated with this position:
Deliver handling services as outlined in ground handling agreements with client airlines. Uphold safety standards and maintain Ground Support Equipment (GSE). Ensure compliance with quality benchmarks and facilitate quality assessments. Recognize business opportunities and industry trends. Maintain a customer-centric approach and quality consciousness. Implement Ramp Service budget rigorously. Maintain a reporting system for the Operations Manager. Report any irregularities to management. Perform water testing and related documentation. Assist cleaning teams within aircraft as operationally required. Undertake additional duties as assigned.Why Choose Swissport?
Swissport is a global leader in ground and air cargo services. Positions are available on a permanent basis, either full-time or part-time. Enjoy a favorable work-life balance with rosters provided 28 days in advance. Annual leave requests are addressed within 7 days. Access to an Employee Assistance Program from day one. Benefit from complimentary car parking, uniforms, and personal protective equipment (PPE). Participate in an industry-leading induction and training program. Access ongoing learning and development opportunities. A skills-based grading structure that supports career advancement. Join a supportive team environment. Enjoy airport-specific retail discounts. And much more.Required Qualifications
Minimum of three GCSEs / O Levels or equivalent qualifications. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Demonstrated leadership skills. Customer-focused with a commitment to quality. Ability to manage conflict effectively. Flexibility to work various shifts, including weekends and holidays. Proficiency in spoken and written English. Capability to travel to the airport when public transport is unavailable. Adherence to processes and procedures with a flexible approach when necessary. Willingness to work in adverse weather conditions. Physically fit and able to perform manual tasks. Ability to collaborate within a fast-paced team environment. A full UK driving license is essential. Previous experience in the aviation sector is preferred. Proficiency in additional languages is advantageous.