Ground Handling Team Member

2 months ago

Derby, Derby, United Kingdom Swissport Full time

Job Summary

This role is responsible for ensuring the smooth operation of aircraft services at our airport facilities. As a key member of our ground handling team, you will be responsible for planning, designing, and performing ramp services according to our company's policies and procedures.

Key Responsibilities

  • Ensure handling services meet customer airline requirements
  • Maintain safety standards and care of ground support equipment
  • Ensure adherence to quality targets and arrange for quality measurements
  • Identify business opportunities and sector trends
  • Maintain customer focus and quality awareness
  • Implement ramp service budget
  • Maintain reporting system to Operations Manager
  • Report irregularities to Management
  • Conduct water tests and associated paperwork
  • Assist with cleaning teams inside aircraft as needed
  • Other duties as assigned

Why Swissport?

  • We are the world's leading provider of ground and air cargo services
  • We offer permanent roles on a full or part-time basis
  • We provide a great work-life balance with rosters issued 28 days in advance
  • We offer free access to an Employee Assistance Program
  • We provide free car parking, uniform, and PPE
  • We offer an industry-leading induction and training program
  • We provide ongoing learning and development opportunities
  • We have a skills-based grading structure for career development and progression
  • We offer airport-specific retail discounts

Requirements

  • GCSEs/O Levels/Leaving Cert (and equivalent)
  • Excellent verbal and written communication skills
  • Strong organizational and multi-tasking skills
  • Leadership ability
  • Customer focus and quality awareness
  • Ability to deal with conflict
  • Flexible to work on various shifts (weekends, holidays)
  • Ability to speak and understand English
  • Ability to travel to the airport when public transport is not available
  • Ability to follow processes and procedures
  • Willingness to work in inclement weather
  • Physically fit, able to work in a manual environment
  • Able to work as a team in a fast-paced environment
  • Full UK driving license
  • Previous experience working in an aviation environment (desired)
  • Ability to speak additional languages (desired)

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