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Business Administration Apprentice
4 weeks ago
About the Role:
We are seeking a highly skilled Business Administration Apprentice to join our IT Programme team at DHL Aviation (UK) Limited. As a Business Administration Apprentice, you will be responsible for providing administrative support to our IT team, ensuring the smooth operation of our Configuration Management Database (CMDB) and other IT systems.
Key Responsibilities:
- Update and maintain accurate information in the CMDB
- Proactively validate CMDB data for completeness and quality, identifying areas for improvement
- Generate and deliver reports and lists, providing valuable insights
- Collaborate with the colleagues of the IT Services Team to enhance the CMDB and improve data accuracy
- Actively check and follow up on the ordered Assets versus the delivered Assets
- Estimate and calculate Life Cycle Cost (LCC) or Total Cost of Ownership (TCO) for assets/asset systems
- Disposal and repair process with individual vendors, inclusive of extended warranties
- Build Network base of Charities with DHL Foundation and DHL Delivering Help for Learners
- Build relationships and communicate with all 3rd party suppliers and ensure timely forecasting
- Cross functional assistance with BAU ordering process
- All employees are responsible for the health and safety of themselves and also those affected by their activities.
Training and Qualifications:
- End-Point Assessment (EPA):Knowledge test, Portfolio based interview, Project presentation
- Delivery Method: Online portfolio to update with learning and development, diarised virtual appointments with a dedicated Learning Coach, attendance to training sessions, workshops, masterclasses (online)
- Additional training to take place to develop knowledge, skills, and behaviours in accordance with this Apprenticeship standard
Requirements:
- GCSE (or equivalent UK Level 2 qualifications) at Grade C/4 or above in English and Maths. Evidence of certificates must be provided
- IT knowledge and capabilities
- Effective and confident communication skills
- Accuracy and attention to detail
- Good organisation and time management
- Numerical and analytical skills
- Problem solving abilities
- Being a great team player, and the ability to work independently using your own initiative
- A safety first attitude
About DHL Aviation (UK) Limited:
DHL Aviation (UK) Limited is a leading logistics company with a global network in over 220 countries and territories across the globe. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.
Why Join Us:
We offer a competitive salary, including unsociable hours shift allowance, annual bonus up to 5% (depending on company performance), free onsite parking, My DHL Rewards (discount, saving, cash back at over 3000 retailers), Pension Scheme with up to 6% company contribution, DHL Share Purchase Plan (after 3 months), Private Medical Scheme (after 12 months), Access to Occupational Health, Enhanced Maternity pay (after 12 months), Cycle to Work scheme, CIS Induction – a week's all expenses paid induction to our Company Values, HealthyMinds – Employee Assistance Programme.
