Assistant Store Manager

4 days ago


Kingston upon Thames, Greater London, United Kingdom Rituals Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our team at Rituals. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead by example and demonstrate a customer-centric approach to sales and service.
  • Develop and implement sales strategies to drive business growth and improve customer satisfaction.
  • Recruit, train, and develop a high-performing team to deliver exceptional customer experiences.
  • Collaborate with the store manager to achieve business objectives and improve store operations.
  • Coach and develop team members to improve their sales and service skills.
Requirements
  • At least 2 years of experience as an Assistant Store Manager in retail or hospitality.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • Ability to work collaboratively as part of a team.
What We Offer
  • A competitive salary and performance-related bonus scheme.
  • Quarterly product allowance and 30% discount on Rituals products.
  • Opportunities for continuous development and training.
About Us

Rituals is a leading global retailer of luxury lifestyle products. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.



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