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Sales and Events Coordinator

2 months ago

South Ruislip, United Kingdom Change Hospitality Full time
About the Role

We are seeking a highly motivated and organized Sales and Events Coordinator to join our team at Change Hospitality. As a Sales and Events Coordinator, you will be responsible for driving sales, managing client relationships, and ensuring the seamless execution of events at our venue.

Key Responsibilities
  • Sales and Business Development:
    • Proactively identify and pursue new business opportunities to achieve sales targets.
    • Develop and maintain strong relationships with corporate clients, event planners, and other stakeholders.
    • Conduct site visits, presentations, and negotiations to secure bookings for the venue.
    • Prepare and present proposals and contracts tailored to clients' specific needs and budgets.
    • Work closely with the marketing team to develop and execute sales strategies and promotional campaigns.
  • Event Planning and Coordination:
    • Serve as the primary point of contact for clients from initial inquiry through to event execution.
    • Understand clients' visions and requirements, offering creative solutions to meet their needs.
    • Coordinate with internal teams, including catering, operations, and logistics, to ensure all aspects of the event are executed flawlessly.
    • Oversee event timelines, budgets, and logistics, ensuring all details are meticulously planned and executed.
    • Conduct post-event follow-ups to gather feedback and nurture long-term client relationships.
  • Venue Management:
    • Maintain a deep understanding of the venue's unique features, capabilities, and offerings.
    • Ensure the venue is presented in its best light for all client visits and events.
    • Collaborate with the operations team to manage venue availability, maintenance, and operational aspects.
  • Client Relationship Management:
    • Build and maintain strong, long-term relationships with clients to drive repeat business and referrals.
    • Provide exceptional customer service, addressing any issues or concerns promptly and professionally.
Requirements
  • Proven experience in sales, event planning, or a related field, preferably within the hospitality, events, or catering industry.
  • Strong understanding of event sales and marketing principles.
  • Excellent communication and negotiation skills.
  • Exceptional organizational skills with an eye for detail.
  • Ability to work under pressure and manage multiple projects simultaneously.
  • Proficiency in CRM software and Microsoft Office Suite.
  • A passion for delivering exceptional customer experiences.