Employee Relations Specialist
3 weeks ago
TP ICAP Group stands as a premier provider of market infrastructure, dedicated to offering clients seamless access to global financial and commodities markets. Our mission is to enhance price discovery, liquidity, and data distribution through innovative and responsible solutions.
With a robust workforce of 5,300 professionals across more than 60 offices in 27 countries, we strive to be the most trusted and innovative specialist in liquidity and data solutions.
Role Overview
This position is a fixed-term contract for 6-9 months within the Human Resources department. The role involves collaborating with HR and business managers to deliver a proactive employee relations strategy. As a trusted advisor, you will provide pragmatic guidance on Employee Relations (ER) matters, ensuring consistent and clear communication.
Key Responsibilities
- Oversee internal processes related to disciplinary actions and formal grievances, including the preparation and review of case documentation, collaboration with independent hearing officers, and drafting outcome letters.
- Offer guidance to HR Business Partners on comprehensive employee relations issues, such as performance improvement plans, conduct matters, redundancies, settlement agreements, exit discussions, and managing sickness absence.
- Ensure consistency in processes and outcomes when addressing employee-related risks through the documentation and review of toolkits and guidance.
- Develop and deliver training sessions for independent hearing officers, HR Business Partners, managers, and employees.
- Provide support and resolution for complex ER matters to HR Business Partners, HR leadership, and business leaders.
- Manage the relationship between TP ICAP and its employees, identifying key risks to the business and HR leadership.
- Assist in policy development in alignment with best practices and legal requirements to support strategic objectives.
- Facilitate internal committee meetings.
- Promote a progressive workplace culture through effective management of ER cases.
- Maintain strong relationships with key internal stakeholders, ensuring compliance with functional boundaries, particularly with Compliance and Legal teams.
- Provide regular updates to the HR global leadership team and oversee statistical reporting.
- Collaborate with control partners on all aspects of conduct management.
- Review management information related to breaches and trends, considering this data in conduct reviews.
- Strong understanding of employment law and its practical application in managing employee-related risks.
- Extensive hands-on experience in addressing ER matters, including misconduct, grievances, health and wellbeing, performance management, and employment disputes within a Financial Services context.
- Experience in managing business restructuring processes such as headcount reductions and office relocations.
- Ability to collaborate effectively with stakeholders across various departments.
- Personable and engaging demeanor, capable of delivering difficult messages with empathy.
- Skilled in building relationships and networks to establish trust.
- Proficient in resolving disagreements constructively.
- Able to work with diverse groups and personalities.
- Capable of synthesizing various strands of information while prioritizing policy adherence.
- Comfortable in fast-paced or high-pressure environments.
- Confident in interactions without being overbearing.
- Maintains composure in challenging situations and handles feedback constructively.
At TP ICAP, we are committed to fostering an inclusive work environment where diverse perspectives and skills are valued. We encourage individuals from all backgrounds to apply, as we believe that unique experiences contribute to our collective success.
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