Retail Operations Manager
6 days ago
Age UK is seeking a talented individual to join our team as an Assistant Manager
About the Role
We are looking for a highly motivated and experienced retail professional to support our Store Manager in leading our Ashby (Scunthorpe) team. As an Assistant Manager, you will play a key role in driving sales growth, improving customer satisfaction, and developing our team members.
Key Responsibilities
- Support the Store Manager in achieving sales targets and improving customer satisfaction
- Lead and motivate a team of Sales Assistants and volunteers to deliver exceptional customer service
- Assist with stock management, including ordering, receiving, and merchandising
- Develop and implement effective sales strategies to drive business growth
- Monitor and analyze sales data to inform business decisions
- Collaborate with the Store Manager to achieve business objectives
Requirements
- Proven experience in a retail management role, preferably in a charity or not-for-profit organization
- Excellent customer service skills and ability to lead a team
- Strong communication and interpersonal skills
- Ability to work collaboratively with the Store Manager and other team members
- Basic IT skills and ability to learn new systems
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and growth
- A supportive and inclusive work environment
- Access to training and development programs
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