Retail Operations Manager

6 days ago


Scunthorpe, North Lincolnshire, United Kingdom Age UK Full time

Age UK is seeking a talented individual to join our team as an Assistant Manager

About the Role

We are looking for a highly motivated and experienced retail professional to support our Store Manager in leading our Ashby (Scunthorpe) team. As an Assistant Manager, you will play a key role in driving sales growth, improving customer satisfaction, and developing our team members.

Key Responsibilities

  • Support the Store Manager in achieving sales targets and improving customer satisfaction
  • Lead and motivate a team of Sales Assistants and volunteers to deliver exceptional customer service
  • Assist with stock management, including ordering, receiving, and merchandising
  • Develop and implement effective sales strategies to drive business growth
  • Monitor and analyze sales data to inform business decisions
  • Collaborate with the Store Manager to achieve business objectives

Requirements

  • Proven experience in a retail management role, preferably in a charity or not-for-profit organization
  • Excellent customer service skills and ability to lead a team
  • Strong communication and interpersonal skills
  • Ability to work collaboratively with the Store Manager and other team members
  • Basic IT skills and ability to learn new systems

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and inclusive work environment
  • Access to training and development programs


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