Order Fulfillment Specialist

4 weeks ago


Bedford, Bedford, United Kingdom Osborne Appointments Full time
Job Summary

The Goods Out Administrator plays a crucial role in ensuring the smooth operation of our warehouse and customer service functions. As a key member of our team, you will be responsible for managing the pick and pack process, coordinating with other departments to meet customer delivery requirements, and maintaining accurate records.

Key Responsibilities
  • Pick Processing: Run customer orders off the system as operational picks and log within our internal tracking system.
  • Customer Service: Work with other departments to coordinate customer requirements for deliveries and resolve any issues that may arise.
  • Stock Management: Highlight any stock discrepancies to our stock control team and ensure that all pick notes are completed correctly and inputted into our internal tracking system.
  • Delivery Management: Convert pick notes into delivery notes once the transport carrier has been identified and ensure that all orders are dispatched on time.
  • Quality and Compliance: Support our Quality, ISO, and BRC initiatives by maintaining accurate records and reporting any non-conformances.
  • Team Support: Assist with order checking and labeling as required and provide support to other team members during busy periods.
Requirements
  • Attention to Detail: High level of accuracy and attention to detail is required to ensure that all orders are processed correctly.
  • Organizational Skills: Excellent organizational and interpersonal skills are necessary to manage multiple tasks and prioritize deadlines.
  • Communication Skills: Excellent verbal and written communication skills are required to coordinate with other departments and customers.
  • Technical Skills: Good IT and computer skills, including proficiency in MS Office, are necessary to manage our internal tracking system and other software applications.
  • Problem-Solving Skills: Ability to problem-solve and think critically to resolve any issues that may arise during the pick and pack process.


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