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Product Support Specialist
2 months ago
About Fujifilm UK
Fujifilm UK is a leading provider of innovative imaging solutions, encompassing instax, X Series, GFX, FUJINON, and other photo operations. Our company combines expertise in color reproduction and manufacturing of photographic equipment, resulting in award-winning digital cameras. We are also the largest supplier of photographic paper and instant photo film.
Our Business
Fujifilm UK's instax cameras offer instant photos at the press of a button, while our instax printer turns cherished memories into physical creative prints. Our company is committed to delivering maximum efficiency in fulfillment, ensuring seamless product cycles from cost negotiation to delivery and invoicing.
The Role
As an Assistant Product Manager, you will support Product Managers on the complete product cycle, including product cost negotiation, SAP administration, order lead-time, shipping method, local repack requirements, and delivery. This role has a strong focus on data analysis, requiring a keen interest and proficiency in both Excel and data analysis.
Key Responsibilities
- Support Product Managers on the complete product cycle, ensuring maximum efficiency in fulfillment.
- Conduct data analysis and report writing to inform business decisions.
- Develop and maintain SAP administration, including material master data.
- Collaborate with cross-functional teams to ensure seamless product delivery.
- Provide excellent communication and customer service skills.
Requirements
- Good numerical ability and aptitude for data analysis and report writing.
- Strong PC skills, including Excel proficiency.
- SAP experience is a distinct advantage.
- Supply chain experience is a distinct advantage.
- Excellent communication and interpersonal skills.
- Well-organized and thorough with good attention to detail, even under pressure.
- Ability to build rapport and working relationships with colleagues and customers.
- Adaptable and flexible, with a willingness to learn new tasks and processes quickly.
- Ability to work independently as well as part of a team.
