Barista Team Lead

7 days ago

Sheffield, Sheffield, United Kingdom WH Smith Retail Holdings Limited Full time
{"title": "Barista Maestro Role", "description": "Lead and Inspire Your Team

As a Barista Maestro at WH Smith, you'll be responsible for leading and inspiring your team to provide exceptional customer service and create a working environment that helps our colleagues to develop and achieve.

Key Responsibilities
  • Lead and motivate your team to deliver exceptional customer service and drive sales and commerciality.
  • Create a sense of pride within the store to ensure both colleagues and customer facilities are of a high standard, and that we are operating safely and legally.
  • Develop and implement strategies to improve store performance and customer satisfaction.
  • Collaborate with the Store Leadership Team to achieve business objectives and drive growth.
Requirements
  • A passion for providing a great customer experience and a pride for making the perfect drink, for every customer, every time.
  • Experience of leading and motivating a team in a fast-paced retail environment.
  • Strong communication and interpersonal skills, with the ability to influence and motivate others.
  • Ability to work effectively in a team and contribute to a positive and inclusive store culture.
What We Offer

We know you'll work hard to make WH Smith a success and our customers happy, so as well as your salary, pension scheme, holidays, and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.

", "lang_code": "en-US"}

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