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Lead Barista

3 months ago


Sheffield, Sheffield, United Kingdom WHSmith Full time

Job Description

Lead Barista - District Market Coffee

Sheffield... Are you prepared to be part of an innovative coffee establishment?

We are thrilled to introduce our exclusive coffee venture, District Market Coffee, which is deeply rooted in the community at the Sheffield Hallamshire Hospital. This standalone café will feature local coffee brands and a selection of food options, catering to the essential needs of patients, visitors, and hospital staff.
District Market Coffee provides a diverse range of beverages, including hot, cold, and iced options, alongside freshly baked goods from Delice de France, breakfast items, and convenient lunch choices. We take pride in supporting our local community and offering various promotions, loyalty programs, and discounts for NHS staff.

As a Lead Barista at District Market Coffee, you will motivate and guide your team to deliver outstanding customer service while fostering a work environment that encourages personal growth and achievement.

Key Responsibilities of a Lead Barista:

Inspire your team daily, ensuring customer service remains a priority while driving sales and profitability. Demonstrate a passion for coffee, consistently crafting the perfect beverage for every customer. Maintain high standards within the café, ensuring both staff and customer areas are safe and compliant. Cultivate a culture of learning and recognition, identifying opportunities for skill development and product knowledge. Keep the team informed about business performance and proactively seek improvements.

Desired Qualities:

A strong commitment to delivering exceptional customer experiences through your enthusiasm for coffee. Previous experience as a Team Leader or Barista in a fast-paced hospitality setting is preferred but not mandatory. Ability to energize, influence, and motivate the team to achieve outstanding service and results. Highly organized and proactive, capable of prioritizing tasks in a dynamic retail environment. Proven experience in leading by example and actively supporting your team on the floor.

We recognize your hard work and dedication to making WH Smith a success and ensuring customer satisfaction. In addition to your salary, we offer a pension scheme, holiday entitlement (6.6 weeks including bank holidays), and employee discounts. You will also benefit from various deals with retail partners to help you save money and create memorable experiences, whether enjoying a meal, an exciting outing, or attending the latest film.
Whatever the future holds, our Employee Assistance Programme is here to support your well-being, whether physical, mental, or financial.
WH Smith is proud to be an inclusive employer, striving to create a welcoming environment where colleagues can be themselves. We aim to provide flexibility to help you enjoy life's significant moments.

Business Type:
Hospital

Shift Pattern:
Flexible - Not Including Nights

Position Type:
Permanent

Hours / Week:
Full Time / Part Time

Salary Up To:
£,.

County:
South Yorkshire

Country:
UK

Post Code:
S 2JF

Function / Region:
Travel - North

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