Team Lead and Support Services Manager

6 days ago


Manchester, United Kingdom Creative Support Full time
About the Role

We are seeking a highly skilled and experienced Team Manager to lead our team of Senior staff and Support Workers in delivering effective, person-centred support services.

The successful candidate will be responsible for managing up to five supported tenancies within our service area, working closely with a large management team in a dynamic office setting.

Key Responsibilities:

  • Lead and manage a team of Senior staff and Support Workers to deliver high-quality support services
  • Develop and implement effective support plans to meet the needs of service users
  • Monitor and evaluate the quality of support services, making recommendations for improvement
  • Collaborate with other teams and stakeholders to ensure seamless service delivery
  • Contribute to the development of policies and procedures to ensure compliance with regulatory requirements

Requirements:

  • Proven experience in a leadership or management role, preferably in a social care or support services setting
  • Strong knowledge of person-centred support principles and practices
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with service users, staff, and stakeholders
  • Ability to work independently and as part of a team, with a flexible and adaptable approach
  • Strong problem-solving and analytical skills, with the ability to make informed decisions


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