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Senior Solution Architect

2 months ago

StainesuponThames, Surrey, United Kingdom ServiceNow Full time
Job Description

The ServiceNow Partner Design Studio is seeking a skilled Solution Architect to collaborate on innovative solutions with partners. As a Solution Architect, you will play a crucial role in co-creating cutting-edge solutions that drive business outcomes.

Key Responsibilities
  1. Technical Leadership: Provide technical expertise and guidance to partners, acting as a trusted advisor to help them make informed decisions that drive business results.
  2. Complex Solutions: Lead stakeholders through creating partner-branded offerings using the ServiceNow platform, ensuring partners can realize the value they need by leveraging best practices and industry standards.
  3. Strategic Conversations: Engage in strategic discussions based on industry trends, market positioning, and horizontal opportunities to help partners deploy ServiceNow effectively as a solution.

As a Solution Architect within the ServiceNow Partner Design Studio, you will have the opportunity to:

  1. Engage with Strategic Partners: Work closely with market-making strategic partners, serving as their technical and design guide, and understanding their business imperatives and specializations.
  2. Technology Conversations: Lead discussions with partners about ServiceNow platform and technology capabilities, and be an evangelist for these offerings.
  3. Collaborate on Business Plans: Work with partners to create business plans, define goals, strategies, and measurable objectives.
  4. Facilitate Design Workshops: Help partners uncover market needs and document user personas, and collaborate with cross-functional teams to bring offerings to market.
  5. Understand Partner Capabilities: Develop a clear understanding of partners' solution offerings, markets addressed, and co-creating goals.
  6. Solution Scoping: Assist in defining offerings and project scoping, and identify necessary capabilities for successful delivery.
  7. Promote Solution Offerings: Cultivate relationships and communicate with ServiceNow field to promote partner solutions.
Qualifications

To be successful in the Solution Architect role within the ServiceNow Partner Design Studio, you should have:

  1. Experience: 8+ years of technical sales, pre-sales, or similar experience.
  2. Technology Partner Experience: Material experience working with technology partners, either at a partner or OEM level, is essential.
  3. Cloud-Based Platforms: An excellent understanding of architectural principles for cloud-based platforms, including SaaS, PaaS, multi-tenancy, and automation, is crucial.
  4. Industry Knowledge: Familiarity with industries such as Financial Services, Banking, Healthcare, or Manufacturing is a plus.
  5. Curiosity and Innovation: You should be intrinsically curious and passionate about researching current and emerging technologies to develop innovative solutions.
  6. Effective Communication: Talented at explaining complex topics clearly and concisely, you'll be effective at providing practical guidance and presenting at the highest level.
  7. Engagement at the CxO Level: Experience working in large corporate enterprises and government environments, engaging with CxO-level executives, is valuable.

Standout Experience that will enhance your qualifications for the Solution Architect role:

  1. Business Development: Demonstrated experience in business development will set you apart. Understanding market dynamics and growth strategies is valuable.
  2. Competitive Platform Solutions: If you've developed solutions on competitive platforms, it showcases your versatility and ability to adapt to different ecosystems.
  3. ServiceNow Platform Development: Direct experience with ServiceNow platform development is a significant advantage. It demonstrates your hands-on expertise.
  4. ServiceNow Certifications: Holding ServiceNow certifications validates your knowledge and proficiency. Consider pursuing relevant certifications.
  5. Design Thinking: Certifications or demonstrable training in Design Thinking highlight your ability to approach problems creatively and empathetically.
  6. Effective Communication: Lastly, your skill in presenting architecture concepts and designs to technology leaders and partners is crucial.

This role combines technical acumen, industry knowledge, and a passion for driving innovation.