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Lead Administrator
2 months ago
About the Role:
We are seeking a highly organized and detail-oriented Lead Administrator to join our team at the Defence Academy. As a key member of our administration team, you will be responsible for ensuring the smooth running of the office and monitoring your own workloads and those of any reporting staff.
Key Responsibilities:
- Actively engage with induction processes to ensure the successful completion of own and colleague's probationary periods. Supports colleague development.
- Assist Lead Admin/Specialist Co-ord/Team Leader or other departmental staff to undertake all required admin tasks, focusing on delivering service excellence.
- Take a proactive role within the Department to liaise with your colleagues and customers and be fully conversant with your workload.
- Effective communication with your Serco/Military/Customer colleagues.
- General administration duties.
- Production, amendment, and maintenance of any assigned spreadsheets and databases, including uploading of information to share sites (SharePoint) and virtual learning environments.
- Arranging appropriate meetings, including drafting agendas, chairing, and managing attendance at meetings, active participation at meetings, and production of action notes as required.
Requirements:
- Good level of general education, preferably with GCSE's (A-C) or equivalent in English and Maths.
- Ability to communicate at all levels, using a variety of communication methods (spoken, written, behavior).
What We Offer:
- Days annual leave plus bank holidays and the chance to purchase additional days.
- Serco discounts, including cinema, entertainment, and online shopping discounts, discounts on mobile phone plans, and leisure centre memberships.
- A wealth of career development training to suit your future aspirations, including role-specific training, leadership coaching, formal study, and more.
About Serco:
Serco is a leading provider of public services, with a strong commitment to diversity and inclusion. We are passionate about delivering brilliant services and creating opportunities for our employees to grow and develop their careers.
