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**General Manager

2 months ago

Halifax, Calderdale, United Kingdom Frasers Group Full time

About the Role:

The **General Manager** will be responsible for the day-to-day management of a fitness center, leading a team of professionals to achieve sales and operational goals. This role requires a strong leader with excellent communication and interpersonal skills, able to motivate and develop a high-performing team.

Key Responsibilities:

  • Represent the company as an ambassador for fitness and wellness, promoting our values and mission to customers and team members.
  • Drive revenue growth through effective sales and marketing strategies, including membership sales, product sales, and secondary revenue streams.
  • Manage controllable costs, such as stock orders and cleaning supplies, to minimize waste and overspend.
  • Lead by example on reception and the gym floor, ensuring a high standard of customer service and member experience.
  • Ensure compliance with company policies and procedures, including health and safety guidelines.
  • Manage club rotas, ensuring fully trained team members are always on site.
  • Be resilient and agile in responding to challenging situations and finding solutions.

Requirements:

  • Passion for health, fitness, and wellness.
  • Level 2 qualification in fitness (desirable).
  • 1+ year previous management role experience within the fitness industry.
  • Strong leadership qualities, including adaptability in communication and management style.
  • A positive, solutions-driven mindset in the face of adversity.
  • A member champion mentality with exceptional interpersonal skills.
  • Driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role.

About Us:

Frasers Group is a leading company in the fitness and leisure industry, committed to delivering exceptional customer experiences and promoting a culture of excellence. We are seeking a talented and motivated individual to join our team as a **General Manager**, who shares our values and is passionate about making a difference in the lives of our customers and team members.