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Medical Office Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Care Plus Group. As a Medical Receptionist, you will be the first point of contact for visitors and callers, providing a professional and quality administrative support and reception service to patients, doctors, and other health professionals.
Key Responsibilities- Provide administrative support to the medical team, including answering phone calls, responding to emails, and managing correspondence.
- Manage patient records, including updating and maintaining accurate and confidential information.
- Coordinate appointments, including scheduling, rescheduling, and canceling appointments as needed.
- Process and distribute incoming and outgoing mail, including electronic correspondence.
- Perform routine clerical duties, including photocopying, scanning, and data entry.
- Provide excellent customer service to patients, doctors, and other health professionals, responding to their needs and concerns in a timely and professional manner.
- Recent experience of working in an office/reception environment, preferably in a GP/medical practice.
- Excellent communication and organizational skills, with the ability to work accurately and efficiently in a fast-paced environment.
- Ability to work as part of a team, with a non-judgmental approach and a commitment to providing excellent customer service.
- Competent in Microsoft Office, including Word, Outlook, and Excel.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Care Plus Group is a leading provider of healthcare services, committed to improving the health and social care of vulnerable individuals in our community. We offer a supportive and inclusive work environment, with opportunities for professional development and growth.
