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Senior Process Improvement Specialist
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London, Greater London, United Kingdom Amazon UK Services Ltd. Full time{"job_title": "Process Improvement Specialist", "Job Summary": "We are seeking a highly skilled Process Improvement Specialist to join our team at Amazon UK Services Ltd.", "Key Responsibilities": "Find opportunities to automate and optimize existing Amazon Flex processes, including scheduling, labor planning, routing, and forecasting.Identify new...
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Process Improvement Specialist
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London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Specialist to join our Amazon UK Services Ltd. team. As a key member of our Customer Excellence Systems (ACES) team, you will play a critical role in driving process improvements and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement process improvements to...
Senior Process Improvement Specialist
2 months ago
At Amazon UK Services Ltd., we're committed to delivering exceptional customer experiences. To achieve this, we're constantly innovating and improving our logistics operations. We're seeking a Senior Process Improvement Specialist to join our team and contribute to our mission.
Key Responsibilities- Collaborate with senior stakeholders across Fleet Operations, Physical Supply Chain, Finance, Demand Planning, Supply Planning, and Variable Fleet to model and define decisions for efficient and cost-effective scaling of deployment tools and mechanisms.
- Owning business-critical integration technical integration work to enable multiple departments to scale towards their goals.
- Designing data visualization tools (Quicksight dashboards) to enable business reviews and ensure stakeholder engagement.
- Owning or supporting 'LEAN' planning initiatives, such as buffer/contingency reductions, and cross-country and function processes like vehicle count/health audits, Ad-Hoc request processes, defleet incentives, and financial assessments.
- Proven experience in managing projects with high degrees of tech complexity/dependencies.
- Experience in business ownership, controlling, and business analysis.
- A proven track record of creating effective reporting and data analysis.
- Strong analytical skills combined with proficiency in Excel and data mining/visualization tools (Quicksight/SQL).
- Excellent communication skills and a high bar for accuracy and detail.
- Experience influencing and interacting with cross-functional teams, particularly technical teams.
- Ability to handle and prioritize when presented with a high volume of engagements.
- Understanding of fleet management and related KPIs.
- Experience in Supply Chain Management, Demand Planning, Supply Planning.
