Seasonal Retail Associate

3 weeks ago

Hull, Kingston upon Hull, United Kingdom Frasers Group Full time

Company Overview

Frasers Group is a leading retail destination, offering a curated selection of luxury fashion for both men and women, featuring a diverse range of brands from renowned international designers to innovative contemporary labels.

With a keen eye for detail and a commitment to timeless elegance, Frasers Group provides a sophisticated lifestyle experience that balances tradition with modernity. Through our retail spaces and online platform, we maintain an atmosphere of refined simplicity, ensuring that the focus remains on the exceptional brands we showcase.

Role Overview

In line with our ongoing growth and development, we are seeking outstanding, motivated, and experienced Retail Associates to become part of our dynamic team.

Key Responsibilities

  • Welcome customers with genuine warmth and ensure they feel supported throughout their shopping experience.
  • Engage customers with open-ended questions to ascertain their preferences and requirements.
  • Recommend, select, and locate the appropriate merchandise tailored to the customers' needs.
  • Provide detailed information regarding in-store promotions, offers, and loyalty programs.
  • Process cash and card transactions accurately and efficiently.
  • Stay informed about the latest fashion trends and maintain comprehensive product knowledge.
  • Foster a welcoming and customer-centric environment at all times.
  • Deliver exceptional customer service consistently.
  • Educate customers about Frasers Group, the brands we carry, and the products available.
  • Suggest alternatives and additional items as necessary to enhance the shopping experience.
  • Ensure that store standards are upheld and that the environment is prepared for the next trading period.
  • Adhere to all company policies and procedures diligently.

Required Qualifications

Skills and Expertise

  • Strong communication abilities.
  • Capability to collaborate effectively within a team setting.
  • Customer-oriented mindset.

Personal Attributes

  • High energy levels to drive tasks to completion.
  • Confident and assertive demeanor.
  • Positive, enthusiastic attitude with a proactive approach.
  • Passionate about fashion retail.
  • Professional appearance and conduct.
  • Fashion-savvy and aware of current trends.
  • Flexible and dependable.

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