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Seasonal Retail Associate

2 months ago


Hull, Kingston upon Hull, United Kingdom Frasers Group Full time

Key Responsibilities

  • Welcome customers with a genuine and friendly demeanor, ensuring they feel supported during their shopping experience.
  • Engage customers with open-ended questions to identify their preferences and requirements.
  • Assist in recommending, selecting, and locating the appropriate products to meet customer needs.
  • Provide detailed information regarding in-store promotions, special offers, and loyalty programs.
  • Process transactions efficiently, handling both cash and card payments.
  • Stay informed about the latest fashion trends and maintain comprehensive product knowledge.
  • Foster a welcoming and customer-centric atmosphere at all times.
  • Deliver exceptional customer service consistently.
  • Educate customers about the brands and products available in-store.
  • Suggest alternatives and additional items to enhance the shopping experience.
  • Ensure the store is well-organized and ready for the next business day.
  • Adhere to all company policies and procedures diligently.

Required Skills and Qualifications

  • Strong communication abilities.
  • Capability to collaborate effectively within a team.
  • Customer-oriented mindset.

Personal Attributes

  • High energy levels to drive tasks to completion.
  • Confident and assertive demeanor.
  • Positive, enthusiastic attitude with a proactive approach.
  • Passionate about fashion retail.
  • Professional appearance and conduct.
  • Aware of current fashion trends.
  • Dependable and adaptable.

Additional Information

This position does not guarantee a fixed number of working hours; therefore, weekly hours may fluctuate, and there may be instances with no scheduled hours.

Note

The company reserves the right to close this position once a sufficient number of applications have been received.